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Customer Success Management (CSM) is a completely personalized support designed to help you fully exploit blgCloud solutions. Thanks to a clear action plan and a structured follow-up defined with your CSM, you work together for the success of your pr...

We discovered CSM’s support services thanks to Florence. We had a lot of configuration work to do and realised we lacked the training needed to make full use of the solution. The support went very well. Florence is a good listener, has a thorough und...

At the end of our implementation phase at blgCloud, Marine Faure, Head of Service Delivery at blg, suggested we extend the experience through a six-month personalised support programme. That’s how we discovered the Customer Success Management service...

We’d been aware of the CSM service ever since we acquired the blgCloud solution. It was only natural that we set up this six-month support programme to help us develop our skills. Working with Thomas, our CSM, has been excellent. What we’ve appreciat...

We have been benefiting from this support for six months now, and working with Thomas has been excellent. His approach is clear, structured and thorough. He sets precise objectives, ensures constant monitoring and brings real organisation to the way...

We started using blgCloud in 2023 after discovering it through equipment hire companies. At the time, we were using a fairly general-purpose tool and were looking for something better suited to our needs. It was through Geoffrey that we really discov...

We got to know blgCloud thanks to our manager, who came up with this solution after a presentation made at Clenet. He quickly identified that the solution could also correspond to our organization. At the time, we were working on another ERP solution...

We discovered blgCloud following the arrival of a new agency manager who strongly recommended its use by highlighting the qualities of the software.We chose blgCloud mainly for its ease of use and the clarity of its interface, much simpler than what...

We got to know blgCloud thanks to an employee who had already worked with their teams in a previous company. We had been in contact for some time, and the project was naturally built on this relationship of trust! Several criteria were taken into acc...

We got to know blgCloud through MERLO, for which we are a dealer. The fact that many concessions in the network already work with them immediately reassured us and made us feel confident. If we chose blgCloud, it is above all for the relationship. Th...